Privacy Policy
Last updated: 16 October 2026
Labisz Aesthetics LTD ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, make an enquiry or receive aesthetic treatments from us.
Please read this Policy carefully so you understand how we handle your information and the choices available to you.
1. Who we are and how to contact us
Business name: Labisz Aesthetics LTD
Legal business name: Labisz Aesthetics LTD
Website: https://labiszaesthetics.co.uk
Email: info@labiszaesthetics.co.uk
Correspondence address:
78 Hampton Park GFF, Bristol, BS6 6LJ, United Kingdom
Treatment location(s):
Appointments take place at designated treatment premises. The exact treatment location will be confirmed with you at the time of booking and in your appointment confirmation.
We are the "data controller" for the personal information described in this Privacy Policy. This means we decide how and why your personal information is used.
If you have any questions about this Policy or how we use your information, please contact us at info@labiszaesthetics.co.uk.
2. Personal information we collect through website enquiries
When you visit our website or contact us through online forms, email or social media, we may collect:
- Your name
- Contact details (such as email address and phone number)
- The content of your message or enquiry
- Your preferred treatment(s) or area(s) of interest
- Any information you choose to provide about your health or skin concerns at enquiry stage
We also collect technical information about how you use our website – see the "Cookies and similar technologies" section below.
3. Client booking information and medical history
When you book an appointment or consultation, we may collect:
- Your full name and contact details
- Date of birth and age
- Appointment history and booking details
- Information about how you heard about us
- Emergency contact details (if requested)
As part of your consultation and treatment, we may also collect medical and health‑related information that you provide, for example:
- Relevant medical history and current medications
- Allergies and sensitivities
- Previous aesthetic or medical treatments
- Lifestyle information relevant to treatment suitability and safety
This information helps us assess your suitability for treatment, provide safe and appropriate care and keep accurate clinical records.
4. Health information, treatment records, photographs and consent forms (Faces Consent)
We use Faces Consent, provided by Faces Consent Limited, as our booking and client management system to help us manage appointments, clinical records and consent forms.
Through Faces Consent, we may collect and store:
- Consultation notes and treatment plans
- Treatment records and outcomes
- Clinical photographs taken before, during and after treatment
- Digital consent forms and treatment acknowledgements
- Copies of identification documents where required (for example, to verify age)
These records may include information about your physical and mental health. This is known as special category data under UK data protection law and is given extra protection.
Important:
- Treatment consent is not the same as consent for data protection purposes. We will only rely on consent as a lawful basis for processing your personal data where this is appropriate and clearly explained.
- We do not claim that this Privacy Policy guarantees legal compliance. It is intended to explain, in clear terms, how we currently handle your information.
Faces Consent Limited has its own privacy information, which you can read here: https://facesconsent.com/privacy-terms
5. How and why we use personal information
We use your personal information to:
- Respond to enquiries and provide information about our services
- Manage bookings, appointments and client accounts
- Assess your suitability for treatment and provide safe, personalised care
- Maintain accurate clinical and treatment records
- Obtain and record your informed consent for treatments
- Send appointment confirmations, reminders and follow‑up messages
- Manage payments, invoices and related administration
- Handle complaints, feedback and queries
- Comply with our legal, regulatory and insurance obligations
- Improve our services, website and client experience in line with our brand values of "Enhanced & Refined"
We only collect and use the information we need for these purposes.
6. Our lawful bases for processing personal data (UK GDPR)
Under the UK General Data Protection Regulation (UK GDPR), we must have a lawful basis to process your personal data. In practice, this usually means that one or more of the following may apply, depending on the situation:
We aim to respond to all privacy‑related queries promptly and in a way that is clear, professional and reassuring.